Do you or your parents require Home Care?
Follow these six steps to find our how to access the home care you need.
Step 1. Register
Ring the My Aged Care service on 1800 200 422 and speak to an operator. They will arrange for an assessor to call you or visit you at home. You can also ask a trusted Home Care provider like BaptistCare to help you navigate the My Aged Care system.
Step 2. Be assessed
The assessment process is free of charge and the assessor will look at your needs and home situation. You will also need to provide details of your finances to work out your co-payment. You will be assessed for a level of care between 1 and 4. Level 1 care provides a basic level of support and each tier gradually increases until you reach high support needs at Level 4.
Step 3. Wait for funding
There is a queue for funding. You will typically have to wait six to nine months for your funding to come through. When it does come through, you may initially receive a lower level of funding than you were assessed for. Full funding should come through a few months later.
Step 4. Choose a provider
Once your funding comes through, you can choose a provider to deliver your services. If you enter your postcode in the My Aged Care website, you will receive a randomised list of 100 providers. Look for an established provider that fully meets your needs. Read our blog, How to choose the right Home Care provider.
Step 5. Choose how to spend your entitlement
You have complete control over which Home Care services your entitlement is spent on. Work together with your provider to establish which services are most important to you and will most benefit your ability to live a full, independent life.
Step 6. Pay the monthly fee and receive your services
Everyone who receives a Home Care Package is required to make a monthly co-payment to access the services. The fee can be as little as $10 a day.
Remember that while the hourly ‘cost’ of a service might be $90, this comes out of your government-allocated package rather than out of your own pocket. Until your package is exhausted, the only contribution you will make towards the cost of a service is your co-payment.
Here is a helpful checklist of how to choose a home care provider.
Contact our BaptistCare Customer Engagement Centre on 1300 275 227 for more information or visit www.youchoose.org.au to draft a home care plan that suits your budget.
We can also assist you with some helpful strategies while you wait for your home care package to be assigned.